Privacy policy
Last updated: June 2026
OneSize Club (operated by OneSeed Brands Private Limited) runs this store and website to provide you with a curated shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from onesizeclub.com, or otherwise communicate with us.
Please read this carefully. By using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
We may collect the following personal information depending on how you interact with us:
- Contact details — name, address, billing and shipping address, phone number, and email address.
- Financial information — payment card details, transaction information, and payment confirmation.
- Account information — username, password, security questions, and preferences.
- Transaction information — items you view, add to cart, purchase, return, or exchange.
- Communications — information you share when contacting our support team or reaching us on WhatsApp.
- Device information — device type, browser, IP address, and unique identifiers.
- Usage information — how you navigate and interact with our website.
How We Collect Your Information
We collect personal information:
- Directly from you when you create an account, make a purchase, or contact us.
- Automatically through our website using cookies and similar technologies.
- From our service providers and partners who help us operate our store.
How We Use Your Information
We use your personal information to:
- Process your orders, payments, returns, and exchanges.
- Manage your account and send order-related notifications.
- Personalise your shopping experience and recommend products.
- Send marketing and promotional communications — only if you have opted in.
- Detect and prevent fraud and ensure a secure shopping experience.
- Comply with legal obligations and resolve disputes.
How We Share Your Information
We may share your personal information with:
- Shopify — our e-commerce platform, which processes data on our behalf.
- Service providers — for payment processing, shipping, logistics, and customer support.
- Marketing partners — to show you relevant advertisements, subject to your preferences.
- Legal authorities — when required by applicable law or legal process.
We do not sell your personal information to third parties.
Our Relationship with Shopify
Our store is hosted on Shopify. Shopify collects and processes certain personal information as part of providing us with e-commerce services. To learn more about how Shopify handles your data, visit the Shopify Consumer Privacy Policy.
Cookies
We use cookies and similar technologies to improve your browsing experience, remember your preferences, and understand how you use our website. You can control cookie settings through your browser at any time.
Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with their personal information, please contact us and we will delete it promptly.
Your Rights
Depending on where you reside, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Opt out of marketing communications at any time.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at hello@onesizeclub.com.
Data Security
We take reasonable steps to protect your personal information. However, no method of transmission over the internet is completely secure. We recommend you do not share sensitive information over unsecured channels.
Data Retention
We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
OneSizeClub — OneSeed Brands Private Limited
Email: hello@onesizeclub.com
WhatsApp: +91 8826337768
Website: onesizeclub.com
Address: Enkay Tower, Plot No. B&B1, Vanijya Nikunj, Udyog Vihar, Phase V. Gurgaon, Haryana 122016, India